Now that the dust has settled....
Now that the dust has settled and the BIg Rush is
over, we begin to find time for our first report of the year. So Happy New Year
to you all!!
Now that the dust has settled and the BIg Rush is
over, we begin to find time for our first report of the year. So Happy New Year
to you all!!
After the slowish run-up
to Christmas, business finally kicked in on the 28th, and we had an excellent
week, including a record-breaking day shift for Jan 1st with Alan and 15
year-old son Sandy managing the cooking. Unfortunately we were unable to recover
the loss of the previous two weeks, and we finished 10% down for the month,
which is not as much as many other businesses that have been talking of a drop
of 20%.
New Year's Eve had the usual
rowdy gang of idiots and hooligans. Someone ripped up our bamboo while another
person stole the tip jar. Fortunately, we had been pre-emptive and removed the
computers and some of the paintings as well as anything else that could be
stolen or broken. Only a couple of days previously, some guy nicked the WiFi
dongle from one of our computers. Alan, spotting the loss first thing the
following morning, remembered that he had an old broken laptop that had an
internal WiFi card at home that he was able to install and therefore keep the
machine going.
The whole period we were
plagued with network crashes. Finally, after collaboration with the ISP, we
discovered that we had an unusually high volume of uploads that bottlenecked the
router and crashed the system. We have therefore quadrupled the debit and this
seems to have sorted out most of the problem, though we still have the
occasional crash, though that is more likely to be from a router
overload.
With the New Year falling on
the Friday, we were not able to take full advantage of the holiday period, as
most people left on Saturday 2nd January. But we have otherwise consistently
been above last year's turnover, even if this weekend is also a bit
disappointing, probably due to the bad weather throughout Europe that has
created travel chaos. It is rare to see the car park only three-quarters full on
a Saturday evening in season.
The staff
have been having it rough, especially the girls. Gaƫlle pulled out for a
few days at the end of December before rejoining on New Year's Eve. Sara has
battled on despite feeling nauseous all week. Silvia is down with the flu and
Izzy is not feeling too good either. Jamie was a bit down after Christmas but
fortunately bounced back quickly. George has managed to stay away from sickness
but has instead got a hairline fracture on his wrist from snowboarding, putting
him out of action for a few days. Alan is the only one to come out unscathed,
but it has meant that he has not had the chance to get any time off and he is
feeling the need for a break.
The
steamer has given out again. The on/off switch for the steam gave out while Alan
was taking advantage of a quieter day to do some deep cleaning. The problem
seems to come from the solenoid controller, so cannot be repaired in-house. It's
a real nuisance not having it, as it is an excellent tool to keep the carpet
clean (amongst other uses), especially when people have been spilling sauces and
drinks on the floor, added to the salt that is being brought in from outside
that has been sprinkled onto the roads.
Posted: Sun - January 10, 2010 at 05:18 PM